"Ah-Ha" Moment: How The HUG's information helps this mother...
William is showing a common and normal SOS (Sign of Over-Stimulation) when he turns away from his mom and "spaces out" or "shuts down." Many new parents, just like Tonya, misunderstand and worry about this behavior. Erica recognizes this SOS and finds The HUG DVD for Tonya to watch. Tonya actually laughs out loud when she sees the video baby turn away from his mother's face JUST like William does. She now thinks that her baby is extra smart "to do THAT maneuver" to keep from being over-stimulated. Tonya learns to tone down her activity level and to speak more quietly when she first notices an SOS. "I guess he's a happy baby after all!" Mom exclaims as she kisses her son's head and reminds him (and herself) that "Daddy will be home very soon!"